Division/Department: Service

Parts Location: Avonmouth

Job title: Service Parts Administrator

Reports to: Service Parts Manager

Type of Position: Full Time

Our client is the UK’s largest independent supplier of plant and machinery to the construction, demolition, ports, timber, scrap and recycling sectors. Through the expertise of their people and investment in technology, they help customers achieve maximum efficiency by providing equipment solutions that support both their commercial and environmental objectives.

BE SUPPORTED. BE DEVELOPED. BE REWARDED.

They have built our business around our customers’ needs. Through their 10 UK divisions, and their network of 13 service centers, our client provides an end-to-end solution to customers’ equipment needs, new and used, wherever they are in the UK.

This includes servicing their equipment, via their team of over 85 mobile engineers, maximizing its lifetime and optimizing its utilization

They’re community of individuals across the UK who want the best for each other, and those around them. They believe that with the right support, their diverse and talented teams will flourish at work.

As a fast-growing, dynamic business, they can offer opportunities for career development, real job security and a culture where ideas are always welcomed and often put straight into action.

Lots to choose from their service depot engineering teams and on-the-road technicians prepare and maintain some of the most impressive and efficient equipment and vehicles available for a wide range of sectors, including construction, waste, demolition, timber, scrap and ports.

Their sales and after sales teams make sure their customers receive the very best advice and guidance for their needs, so they trust them as reliable partners – an essential part of their business operations.

Main Responsibilities:

• Liaising with suppliers and manufacturers to determine part specifics and availability.
• Confidently identify parts required using manufacturer specific parts manuals.
• Ordering manufacturer specific parts as determined by field service engineers as well as looking for alternatives to ensure cost effective solutions.
• Communicating all parts supply lead times and any supply chain delays effectively to the field service controllers.
• Raising purchase orders accurately, and ensuring they are correctly receipted to minimalize work in progress/invoice queries.
• Dealing with internal and external enquiries for parts identification, pricing, and availability
• Assigning parts to live and ongoing work orders on internal processing program.
• Effectively control and communicate both written and verbal parts process with all relevant personalities.
• Pro-actively identify common part trends, and respective stock levels.
• Liaise with stores colleagues regarding parts logistics and parts returned.

Work experience requirements:

• Must have proven track record in a parts or warehouse environment, industry specific knowledge preferred but not essential.
• Automotive/Plant/Machinery parts handling experience essential.
• Basic Mechanical/Hydraulic/Electrical understanding preferred.
• Excellent Outlook/Email skills essential.
• Experience within a busy field service orientated setting preferred.
• Exceptional communication skills.

For more information on this role please contact Harry at Prince Resourcing on 029 20 09 7000 or email

Prince Resourcing Limited, trading as Prince Talent and Resourcing (11366232) acts as an Employment Agency and is a subsidiary of Talentia Group.